JobPort
Log in

User Policy

Rules for account ownership, security, and enforcement. Last updated 13 July 2026.

One account, accurately owned

Each candidate account belongs to one individual person, in their own name. Each employer account belongs to one individual acting on behalf of the company they identify, not a shared or fabricated identity. Creating duplicate accounts to bypass a suspension or the daily opt-in limit is a policy violation.

Account security

You're responsible for keeping your password confidential and for all activity under your account. Tell us immediately (via the Help & Support page) if you suspect unauthorized access.

Enforcement

Violating this policy, our Community Guidelines, or our Terms & Conditions can result in, depending on severity:

  • A warning and a request to correct the issue
  • Temporary suspension (e.g. the automatic suspension for repeatedly missed interview feedback)
  • Permanent removal from the platform

Appeals

If you believe an enforcement action was made in error, contact us via the Help & Support page. For an automated match or scoring decision specifically, use the "Ask about this decision" chat on the relevant match instead, which logs a formal contest request.